Questions in regards to Digital Marketing? We have your answers below. Our Q&A updates weekly with good information.  Take a moment to review our questions. If your question is not listed below, please feel free contact us below.


How long does it take fulfill a digital campaign?

Normally it will take us one (1) business day to have your campaign live, depending on the content.


Can I change my tactics on the campaign?

Yes, you can change the tactics at anytime and it will take one (1) business day for changes to be applied.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Only for selected products as followed:

Website Builder, Web Hosting, Domain Names, Business Email, SSL Certificates, Servers, Website Security, Managed Word Press.

All digital media campaigns will be handled through your account manager.

 


Are their any restrictions on what I advertise?

Depends. Here is a list of Prohibited & Sensitive Content Types which is prohibited:

  • Adult Content
  • Provocative/Suggestive Content
  • Deceptive Ads (includes ads that are deceptive for mobile devices)
  • Overt/Offensive Ads
  • Misleading/Deceptive Messages (e.g. Alert-style creative, systems warnings/fake errors)
  • Mail-Order Bride sites
  • Illegal Substances/Content/Materials
  • Logos not licensed to the advertiser (whatsapp, Facebook logos)

In General, content that is branded with a clear, defined subject will be allowed to run on our RTB system. Ads containing sensitive content types are also allowed to run, however their reach is restricted and may be blocked by numerous publishers. These include:

  • Alcohol
  • Gambling
  • Tabacco
  • Firearms/Weapons
  • Religion
  • Politics
  • Military
  • Sexual Health Topics
  • Dating
  • Affiliate Offers (Belly Fat, Business Opportunity, Skin/Wrinkle, Muscle, Insurance)

Can I change my tactics on the campaign?

Yes, you can change the tactics at anytime and it will take one (1) business day for changes to be applied.


How soon will my reporting be available?

We are a very transparent company. Your reports will be provided monthly or when the campaign comes to an end (meaning if you only ran a month long campaign.). Otherwise you can request reporting as often as you like.

 


When do you invoice?

We invoice every 30 days. If you should have a NET 45, please advise your account manager. All payment forms accepted.


Do You Offer Trade?

Depends, you will have to consult with your account manager.


More Q&A's will be posted. If you should have any questions please feel free to reach out to us. We appreciate your inquire and business.